Privacy and cookies

Visiting the platform

When you open a page, our hosting provider Vimexx and network provider Cloudflare process technical data such as your connection’s IP address. This is necessary to deliver the page and protect the platform. Our interest is to keep the platform working and secure. Cloudflare uses an international network. Its data processing addendum describes the safeguards for international transfers.

Cloudflare may use a functional cookie during a security check, for example to remember that a check was passed.

Our separate web server access log records the time and type of request. For a successful request for a public page, it also records the page path. The log does not retain IP addresses or query parameters. It rotates daily and keeps 14 archives alongside the active file. We use totals to understand the platform’s availability and use.

Optional usage measurement

Only if you give permission, we measure how you navigate the platform within a single browser tab. We use categories for your first page, the source of your visit and the tools you open. We also count visits to sources and print views and estimate active time through brief checks while the page is visible.

Your browser saves your choice for up to 180 days. A random session number helps group actions in the same tab. A session expires after 30 minutes of inactivity. Usage measurement does not store IP addresses, full URLs, search terms, medicine selections or patient data. Afterwards, we keep only daily totals for up to 90 days. The protected admin panel displays aggregated figures.

You can withdraw permission above at any time. The browser stops measuring and requests deletion of the session that is still active. Your choice does not affect access to the tools.

The tools

ExA

Medicine and topic selection, the explorer and print selection work in your browser. Selections can be restored when you go back in the tab.

AB Kader

Topics, search and printing work in your browser. The tab uses temporary browser storage to restore your position in the topic list.

Pijnvizier

Search, dose calculations and the print view work in your browser. Search and view state may be stored in the tab’s history. Do not enter information that identifies a patient.

TraumaWijzer

J&G Tandheelkunde operates the external guide. Its website receives connection data when you follow the link. That site uses its own analytics. Our optional usage measurement covers only the platform.

Suggestions for new tools

When you send an idea, we store the text, the selected language and the time of submission so the team can group and review ideas for new tools. The form asks for no name or email address. Please leave out information that identifies a patient.

Contact and your rights

If you email us or use the contact form, we use your email address, your message and the name of the tool it came from. Our interest is to respond to questions and reports. The contact service forwards the message to our mailbox. We keep correspondence for as long as needed to handle it and answer any follow-up questions, and longer if required by a legal obligation or dispute.

Email [email protected] for privacy questions or to request access, correction, erasure, restriction, portability or to object. You can also lodge a complaint with the Dutch Data Protection Authority.